Privacy Policy

Thank you for visiting Sungrace. We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, part of our commitment to you is to respect and protect the privacy of the personal information you provide to us.

This document is designed to apprise you about the kind inform we collect, why we collect such information, and how we use the information we collect. This Privacy Policy is incorporated into our Terms of Service. We do not sell your personal information to third parties.

When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you would like to speak to a customer service representative, please contact us via email at marketing@sungrace-group.com

Your use of our website constitutes your consent to this Privacy Policy, including any changes or updates. We may make additional features, functionality, offers, activities, or events (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.

Collection and Use of Information

General

In general, you can browse our website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our website, via email, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, marital status, anniversary, interests, phone number or other contact information, and credit card information.

 

Use of Your Personal Information

We may use the information we collect about you to:

  • Improve our website, service, product offerings, marketing and promotional efforts, and overall customer experience,
  • Identify your product and service preferences,
  • Understand our customer demographics, preferences, interests, and behaviour, and
  • Contact you (via email, postal mail, or telephone) regarding products and services (of Sungrace or our partners) that we believe may be of interest to you.

 

Choice/Opt-Out

We want to communicate with you only if you want to continue to hear from us.

To opt out of receiving email promotions that we send you:

  • Select “unsubscribe” in emails that we send you

Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us. It also does not affect our use of your non-personally identifiable information.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is suspended for maintenance, we might send you an email.

 

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